Wednesday, November 21, 2012

Giving a great shampoo experience

Favorite shampoo equipment from AM Salon Equipment
Have you ever asked a client what his or her favorite part of a salon visit is when they’re getting hair services? We’ve heard that most clients will answer that the shampooing process can be the best part because it’s a service of kindness.
People enjoy the nice feeling of warm water, scalp massaging, and just generally feeling pampered. That’s one of the reasons so many clients come in for just a wash and a styling — they like the little mini-massage and hair treatment!
When you’re setting up your washing station to give your clients the best shampoo they’ve ever had, you want to make sure that you’re able to set up the greatest experience possible. That means you need to have the right equipment on hand, to serve any kind of client who walks through the doors of your business.
Here are a few things to take into consideration when choosing your equipment:
  • Client heights. Tall clients will often need a chair that allows them plenty of leg room to stretch out, so they’re not feeling crumpled up into a small space. Shorter clients will benefit from chairs with leg rests in case their feet don’t touch the ground (it winds up being better for their backs).
  • Client weights. Consider the heft of your client when choosing certain equipment. A heavier client may not be comfortable in a narrow chair or with a portable station. You want something that can accommodate a wide variety of people.
  • Special circumstances. People with special needs, such as a bad back, being wheelchair bound, prone to headaches, or those with sensitive necks often need special adjustments. Many salon owners find that the adjustable sink works well with their clients. This is especially the case if your main clients are senior citizens or have other special needs. However, the versatility and adjustable sink provides can apply to those who work on children and differently-sized clients, both tall and petite.
Overall, the goal is to ensure that your clients have a memorable experience that they’ll talk about to all their friends, and having a great shampoo station is the very best way to start a lasting good impression.
When you’re setting up a new station, whether it’s for the first time, or for a remodel, take your client diversity into perspective. That way, you can ensure you give a great shampoo experience that will heighten customer satisfaction, improve your reputation, get clients coming back for more, and get all the referrals you could ever want.

For your Success,

AM Salon Equipment - Today's Complete Salon and Spa FurnishingsKeith